AutoUtility currently tracks 1330 official NHTSA owner defect complaints for the 2017 Jeep Cherokee. Powertrain & Transmission issues are the most frequently reported category, appearing in 646 complaints (48.6% of submitted records). Among these NHTSA complaint records, 24 filings cite a crash, 6 cite a fire, 17 report one or more injuries.

Key Problem Findings
  • Total NHTSA Complaints: 1330 reports
  • #1 Reported Problem Area: Powertrain & Transmission (646 reports • 48.6% of submitted complaints)
  • Secondary Problem Areas: Electrical System (341), Engine & Cooling (254)
  • Crash-Citing Complaints: 24 filings
  • Fire-Citing Complaints: 6 filings
  • Complaints Reporting Injuries / Fatalities: 17 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
1330
Submitted to NHTSA ODI
Crash-Citing Complaints
24
Filings citing a collision
Fire-Citing Complaints
6
Filings citing smoke or fire
Complaints Reporting Injuries
17
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2017 Jeep Cherokee

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 48.6% of complaints

Powertrain & Transmission

646 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 3 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 5 crash reports 🩹 3 injury report entries
#2 Problem Area 25.6% of complaints

Electrical System

341 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 3 crash reports 🔥 3 fire reports 🩹 1 injury report entry
#3 Problem Area 19.1% of complaints

Engine & Cooling

254 owner complaints submitted to NHTSA ODI
⚠️ 2 crash reports 🔥 1 fire report 🩹 1 injury report entry
#4 Problem Area 7.7% of complaints

Brakes & Traction Control

102 owner complaints submitted to NHTSA ODI
⚠️ 4 crash reports 🩹 1 injury report entry
#5 Problem Area 6% of complaints

Driver Assistance & Safety Tech

80 owner complaints submitted to NHTSA ODI
⚠️ 3 crash reports 🩹 3 injury report entries
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Symptoms Mentioned in NHTSA Owner Reports for 2017 Jeep Cherokee

Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis

AutoUtility uses deterministic phrase matching to identify recurring symptom descriptions within consumer-submitted NHTSA complaint narratives.

Powertrain & Transmission 4.7% of complaints

Loss of Motive Power While Driving

63 complaint narratives describe this symptom
Engine & Cooling 0.7% of complaints

Engine Stalling / Sudden Shutdown

9 complaint narratives describe this symptom
Engine & Cooling 0.5% of complaints

Engine Coolant Intrusion / Oil Leak

6 complaint narratives describe this symptom
Symptom Identification Method: A complaint may describe more than one symptom, so percentages may sum to more than 100%. Symptom identification reflects text contained in consumer-submitted complaint records and does not establish a confirmed mechanical diagnosis.

Recent NHTSA Owner Reports for 2017 Jeep Cherokee

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Powertrain & Transmission NHTSA ODI ID: #11759147
Filed: 08/24/2026

"The contact's mother owns a 2017 Jeep Cherokee. While the owner was driving at an undisclosed speed, the vehicle vibrated, and the vehicle was shaking erratically. The “Service 4WD” message was displayed. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to..."

Incident Date: 04/15/2026 • Raw NHTSA Component: POWER TRAIN
Powertrain & Transmission NHTSA ODI ID: #11758423
Filed: 08/21/2026

"The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. There was an abnormal sound coming from the vehicle and the contact pulled over to the side of the road. There were no warning lights illuminated. The..."

Incident Date: 07/07/2026 • Raw NHTSA Component: POWER TRAIN,ENGINE
Powertrain & Transmission NHTSA ODI ID: #11757770
Filed: 08/18/2026

"The contact owns 2017 Jeep Cherokee. The contact stated that while driving at 70 MPH the vehicle lost automotive power, and the transmission shifted into a lower gear. No warning lights were illuminated, however a message appeared on the instrument panel "Service Shifter". The contact veered off..."

Incident Date: 04/01/2026 • Raw NHTSA Component: POWER TRAIN,ENGINE
Powertrain & Transmission NHTSA ODI ID: #11757501
Filed: 08/17/2026

"The vehicle unprompted shifted into 4wd and lost all propulsion. Revved high, but didn’t move. There is a recall that outlines the exact issues I experienced, but my VIN is not covered for a free fix. The recall is NHTSA Recall Campain 25V-011 (jeep campaing 01C) I have a child and the fact that my..."

Incident Date: 06/24/2026 • Raw NHTSA Component: POWER TRAIN
Powertrain & Transmission NHTSA ODI ID: #11757025
Filed: 08/14/2026

"The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormal whining sound coming from the vehicle. Additionally, the “Service 4-WD” warning light was illuminated. The vehicle was taken to the dealer, and it was determined that the PTU..."

Incident Date: 08/10/2026 • Raw NHTSA Component: POWER TRAIN
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Jeep Cherokee

Reported defect complaint volume across sibling model years (2015–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Jeep Cherokee 1784 45 11 View 2015 Problems →
2016 Jeep Cherokee 1403 36 9 View 2016 Problems →
2017 Jeep Cherokee Current Page 1330 24 6 Current
2018 Jeep Cherokee 682 11 7 View 2018 Problems →
2019 Jeep Cherokee 1617 40 11 View 2019 Problems →
2020 Jeep Cherokee 281 9 3 View 2020 Problems →
2021 Jeep Cherokee 152 10 4 View 2021 Problems →
2022 Jeep Cherokee 48 3 3 View 2022 Problems →
2023 Jeep Cherokee 3 1 1 View 2023 Problems →
2024 Jeep Cherokee 0 0 0 View 2024 Problems →
2025 Jeep Cherokee 0 0 0 View 2025 Problems →
2026 Jeep Cherokee 0 0 3 View 2026 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2017 Jeep Cherokee

Complete distribution of consumer defect reports across all 148 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Powertrain NHTSA category: POWER TRAIN 416 3 0 2 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 194 0 2 1 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 102 0 2 0 0
Engine NHTSA category: ENGINE 97 0 1 0 0
POWER TRAIN,ELECTRICAL SYSTEM 63 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 38 0 0 0 0
POWER TRAIN,ENGINE 34 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER 27 0 0 0 0
ELECTRICAL SYSTEM,ENGINE 23 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 18 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 16 2 0 0 0
Air Bags NHTSA category: AIR BAGS 13 7 0 9 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 11 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 10 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 10 0 0 0 0
ELECTRONIC STABILITY CONTROL (ESC) 9 0 0 0 0
UNKNOWN OR OTHER,ENGINE 8 1 0 1 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) 7 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER,ENGINE 7 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE 7 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES 6 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL 5 0 0 0 0
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 5 0 0 0 0
Steering NHTSA category: STEERING 5 0 0 0 0
Suspension NHTSA category: SUSPENSION 5 0 0 0 0
VEHICLE SPEED CONTROL,ENGINE 5 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 4 1 1 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 4 0 0 0 0
Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING 4 0 0 0 0
STEERING,POWER TRAIN,ELECTRICAL SYSTEM 4 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE 4 1 0 0 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 3 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE 3 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) 3 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 3 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 3 0 0 0 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 3 0 0 0 0
PARKING BRAKE 3 0 0 0 0
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC) 3 0 0 0 0
STEERING,SERVICE BRAKES,ENGINE 3 0 0 0 0
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 3 0 0 0 0
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 3 0 0 0 0
Wheels & Hubs NHTSA category: WHEELS 3 0 0 0 0
AIR BAGS,UNKNOWN OR OTHER 2 1 0 6 0
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS 2 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 2 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES 2 0 0 0 0
ENGINE,FUEL/PROPULSION SYSTEM 2 0 0 0 0
EXTERIOR LIGHTING 2 0 0 0 0
EXTERIOR LIGHTING,UNKNOWN OR OTHER 2 0 0 0 0
Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE 2 0 0 0 0
PARKING BRAKE,POWER TRAIN 2 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) 2 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 2 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 2 0 0 0 0
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 2 0 0 0 0
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 2 0 0 0 0
POWER TRAIN,FUEL/PROPULSION SYSTEM 2 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) 2 0 0 0 0
POWER TRAIN,WHEELS,ENGINE 2 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 2 0 0 1 0
STEERING,ELECTRICAL SYSTEM 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM,ENGINE 2 0 0 0 0
STEERING,ENGINE 2 0 0 0 0
STEERING,POWER TRAIN 2 0 0 0 0
STEERING,UNKNOWN OR OTHER 2 0 0 0 0
STEERING,UNKNOWN OR OTHER,ENGINE 2 0 0 0 0
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES 2 1 0 1 0
STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 2 0 0 0 0
STRUCTURE,VISIBILITY/WIPER 2 0 0 0 0
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE 2 0 0 0 0
AIR BAGS,FORWARD COLLISION AVOIDANCE 1 1 0 1 0
AIR BAGS,SEAT BELTS 1 1 0 2 0
AIR BAGS,SEAT BELTS,SERVICE BRAKES 1 0 0 0 0
AIR BAGS,STRUCTURE 1 1 0 1 0
ELECTRICAL SYSTEM,AIR BAGS,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER 1 1 0 1 0
ELECTRICAL SYSTEM,BACK OVER PREVENTION 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRONIC STABILITY CONTROL (ESC),ENGINE 1 0 0 0 0
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM 1 0 0 0 0
ENGINE AND ENGINE COOLING,POWER TRAIN 1 0 0 0 0
EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER 1 0 0 0 0
Doors, Latches & Locks NHTSA category: LATCHES/LOCKS/LINKAGES 1 0 0 0 0
POWER TRAIN,AIR BAGS 1 0 0 0 0
POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROL 1 1 0 1 0
POWER TRAIN,BACK OVER PREVENTION 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS 1 1 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER 1 0 0 0 0
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 1 0 0 0 0
POWER TRAIN,ENGINE,BACK OVER PREVENTION 1 0 0 0 0
POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
POWER TRAIN,ENGINE,VEHICLE SPEED CONTROL 1 0 0 0 0
POWER TRAIN,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
POWER TRAIN,SERVICE BRAKES 1 0 0 0 0
POWER TRAIN,STRUCTURE 1 0 0 0 0
POWER TRAIN,STRUCTURE,WHEELS 1 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES 1 0 0 0 0
POWER TRAIN,VISIBILITY/WIPER 1 0 0 0 0
POWER TRAIN,WHEELS 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ENGINE 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
STEERING,POWER TRAIN,ENGINE 1 0 0 0 0
STEERING,POWER TRAIN,SERVICE BRAKES 1 0 0 0 0
STEERING,POWER TRAIN,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL 1 0 0 0 0
STEERING,SERVICE BRAKES 1 0 0 0 0
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
STEERING,SUSPENSION 1 0 0 0 0
STEERING,SUSPENSION,POWER TRAIN 1 0 0 0 0
STEERING,VEHICLE SPEED CONTROL 1 0 0 0 0
STEERING,VEHICLE SPEED CONTROL,ENGINE 1 0 0 0 0
STEERING,VEHICLE SPEED CONTROL,WHEELS 1 0 0 0 0
STEERING,WHEELS 1 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 1 0 0 0 0
STRUCTURE,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
STRUCTURE,UNKNOWN OR OTHER 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 1 0 0 0 0
SUSPENSION,POWER TRAIN 1 0 0 0 0
SUSPENSION,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
SUSPENSION,POWER TRAIN,ENGINE 1 0 0 0 0
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER 1 0 0 0 0
SUSPENSION,UNKNOWN OR OTHER 1 0 0 0 0
SUSPENSION,WHEELS 1 1 0 0 0
UNKNOWN OR OTHER,BACK OVER PREVENTION 1 0 0 0 0
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 1 0 0 0 0
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 1 0 0 0 0
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
WHEELS,ENGINE 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (1330). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.

Official NHTSA Defect Investigations (1)

1 OPEN

Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)

Official Federal Inquiries: NHTSA opens a defect investigation when safety screening or consumer defect trends indicate a potential unreasonable safety risk. An open investigation is a formal inquiry and does not by itself confirm a defect or result in a mandatory recall.
OPEN Engineering Analysis (EA) ODI Action #EA21002
Opened: 2021-09-17 • Currently Active

Desiccated Air Bag Inflator Rupture

Affected Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious...

Active federal investigation. Official NHTSA File →
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.