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Total NHTSA Complaints
682
Owner filings recorded
#1 Reported Problem
Powertrain & Transmission
291 reports (42.7%)
Crash Incident Reports
11
Filings citing a crash
Fire & Injury Reports
8
5 fire • 3 injury filings
Defect Investigation Analysis

Executive Problem Findings

AutoUtility currently tracks 682 official NHTSA owner defect complaints for the 2018 Jeep Cherokee. Powertrain & Transmission issues are the most frequently reported category, appearing in 291 complaints (42.7% of submitted records). Among these NHTSA complaint records, 11 filings cite a crash, 5 cite a fire, 3 report one or more injuries.

Methodology Notice: Consumer complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Filings are not normalized for sales volume or vehicle mileage and do not constitute an audited component failure rate.
Incident & Severity Profile
  • • Total Owner Reports: 682 complaints submitted under federal penalty.
  • • Primary Subsystem: Powertrain & Transmission accounts for 42.7% of submissions (291 reports).
  • • Secondary Systems: Electrical System (190), Engine & Cooling (142).
  • • Crash Incidents: 11 filings cite an impact or collision.
  • • Thermal Incidents: 5 filings cite smoke or fire.
  • • Reported Casualties: 3 injury filings • 0 fatality filings.
Category Distribution

Reported Defect Categories for 2018 Jeep Cherokee

Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records

Powertrain & Transmission
291
42.7%
Electrical System
190
27.9%
Engine & Cooling
142
20.8%
Brakes & Traction Control
52
7.6%
Steering System
30
4.4%
#1 42.7% SHARE

Powertrain & Transmission

291 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 1 Crash
⚠️ 2 Associated Recall Campaigns
#2 27.9% SHARE

Electrical System

190 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 2 Crash 🔥 1 Fire
⚠️ 2 Associated Recall Campaigns
#3 20.8% SHARE

Engine & Cooling

142 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 1 Crash 🔥 2 Fire
⚠️ 1 Associated Recall Campaign
#4 7.6% SHARE

Brakes & Traction Control

52 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 3 Crash
Deterministic Text Analysis

Recurring Symptoms Identified in Owner Reports

Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis

Powertrain & Transmission 3.8%

Loss of Motive Power While Driving

26 complaint narratives describe this symptom.

NHTSA Narrative Match
Federal Oversight

Official NHTSA Defect Investigations (1)

Formal engineering analyses and preliminary evaluations opened by the NHTSA Office of Defects Investigation

ODI Action #EA21002 OPEN Engineering Analysis (EA)
Opened: 2021-09-17 • Active
Subject / Subsystem
Desiccated Air Bag Inflator Rupture
Affected Component
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Recall Linkage
No direct recall linkage
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Consumer Filings

Recent NHTSA Owner Reports for 2018 Jeep Cherokee

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Powertrain & Transmission ODI #11759616
Filed: 08/26/2026
Defect Report

"Noticed that while going slow and turning heard popping from the rear end. Had 3 different certified shops give me different answers to the cause. Had to attempt to find my wife a way to work. As stated previous We started at Becks for estimate and diagnosis. Then Daver Taylor transmission. Then I..."

Electrical System ODI #11756845
Filed: 08/13/2026
Defect Report

"I have a 2018 Jeep Cherokee. The exact component causing the problem is UNKNOWN. While driving, a “Service Shifter” warning appeared on the dashboard and all of the gear indicator lights illuminated at the same time. After I turned the vehicle off and restarted it, the warning disappeared. On a..."

Powertrain & Transmission ODI #11752716
Filed: 07/24/2026
Defect Report

"The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated on the instrument panel, and the transmission was shifting very roughly. The vehicle was taken to a dealer, where the battery was replaced several..."

Brakes & Traction Control ODI #11749251
Filed: 07/09/2026
Defect Report

"The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at 25–30 MPH on the highway, the brakes locked up, and the vehicle failed to move. The "Service Brakes" message illuminated on the instrument panel after the failure. The contact related the failure to NHTSA Campaign..."

Wheels & Tires ODI #11746163
Filed: 06/24/2026
Defect Report

"The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the rear end of the vehicle was shaking abnormally, and the rear end of the vehicle was uncontrollable. The vehicle was taken to an independent mechanic, where it was diagnosed with two fractured..."

Multi-Year Trend

Complaint History for Jeep Cherokee

Reported defect complaint volume across sibling model years (2015–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Jeep Cherokee 1784 45 11 View 2015 Problems →
2016 Jeep Cherokee 1403 36 9 View 2016 Problems →
2017 Jeep Cherokee 1330 24 6 View 2017 Problems →
2018 Jeep Cherokee Current Page 682 11 7 Current
2019 Jeep Cherokee 1617 40 11 View 2019 Problems →
2020 Jeep Cherokee 281 9 3 View 2020 Problems →
2021 Jeep Cherokee 152 10 4 View 2021 Problems →
2022 Jeep Cherokee 48 3 3 View 2022 Problems →
2023 Jeep Cherokee 3 1 1 View 2023 Problems →
2024 Jeep Cherokee 0 0 0 View 2024 Problems →
2025 Jeep Cherokee 0 0 0 View 2025 Problems →
2026 Jeep Cherokee 0 0 3 View 2026 Problems →
Exhaustive System Audit

Detailed NHTSA Component Breakdown for 2018 Jeep Cherokee

Complete distribution of consumer defect reports across all 94 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Injury Entries Fatality Entries
Powertrain NHTSA category: POWER TRAIN 200 1 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 98 1 2 1 0
Engine NHTSA category: ENGINE 65 0 1 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 58 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 23 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM 23 0 0 0 0
POWER TRAIN,ENGINE 14 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 14 0 0 0 0
ELECTRICAL SYSTEM,ENGINE 11 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 9 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER 9 0 0 0 0
Air Bags NHTSA category: AIR BAGS 8 5 0 6 0
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 8 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 7 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 5 0 0 0 0
ENGINE,FUEL/PROPULSION SYSTEM 5 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES 4 0 0 0 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 4 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER,ENGINE 4 0 0 0 0
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 4 0 0 0 0
Steering NHTSA category: STEERING 4 0 0 0 0
STEERING,ELECTRICAL SYSTEM 4 0 0 0 0
STEERING,POWER TRAIN,ENGINE 4 0 0 0 0
Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING 3 0 0 0 0
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 3 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE 3 0 0 0 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 3 0 0 0 0
ELECTRICAL SYSTEM,AIR BAGS,ENGINE 2 0 0 0 0
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER 2 0 0 0 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) 2 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) 2 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 2 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 2 0 0 0 0
ELECTRONIC STABILITY CONTROL (ESC) 2 0 0 0 0
PARKING BRAKE 2 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES 2 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM,ENGINE 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES 2 1 0 0 0
STEERING,POWER TRAIN,ELECTRICAL SYSTEM 2 0 0 0 0
STEERING,POWER TRAIN,UNKNOWN OR OTHER 2 0 0 0 0
STEERING,SERVICE BRAKES,ENGINE 2 1 0 0 0
UNKNOWN OR OTHER,ENGINE 2 0 0 0 0
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 2 0 0 0 0
Wheels & Hubs NHTSA category: WHEELS 2 0 0 0 0
AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 1 0 0 0 0
AIR BAGS,VEHICLE SPEED CONTROL 1 0 0 0 0
ELECTRICAL SYSTEM,AIR BAGS 1 0 0 0 0
ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,SEATS 1 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,VISIBILITY/WIPER 1 0 1 0 0
ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION 1 0 0 0 0
ELECTRONIC STABILITY CONTROL (ESC),ENGINE 1 0 0 0 0
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,EQUIPMENT 1 0 0 0 0
POWER TRAIN,SEAT BELTS,ENGINE 1 0 0 0 0
POWER TRAIN,SERVICE BRAKES,ENGINE 1 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,STRUCTURE 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER 1 0 0 0 0
STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM 1 0 0 0 0
STEERING,SUSPENSION,ELECTRICAL SYSTEM 1 1 0 0 0
STEERING,SUSPENSION,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,UNKNOWN OR OTHER,ENGINE 1 0 0 0 0
STEERING,VEHICLE SPEED CONTROL,ENGINE 1 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 1 0 0 0 0
STRUCTURE,UNKNOWN OR OTHER 1 0 0 0 0
Suspension NHTSA category: SUSPENSION 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER 1 0 0 0 0
SUSPENSION,UNKNOWN OR OTHER 1 0 0 0 0
SUSPENSION,VEHICLE SPEED CONTROL,ENGINE 1 0 0 0 0
SUSPENSION,WHEELS 1 0 0 0 0
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) 1 1 0 0 0
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 1 0 0 0 0
UNKNOWN OR OTHER,ENGINE,BACK OVER PREVENTION 1 0 1 0 0
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
VEHICLE SPEED CONTROL,ENGINE 1 0 0 0 0
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM 1 0 0 0 0
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 1 0 0 0 0
Search Intelligence

Quick Answers: Common Problems & Reliability Questions for the 2018 Jeep Cherokee

Direct, deterministic answers synthesized from verified United States government databases for the 2018 Jeep Cherokee

What are the most common reported problems with the 2018 Jeep Cherokee?

In official NHTSA consumer records, the most frequently cited issue area for the 2018 Jeep Cherokee is Powertrain & Transmission, appearing in 291 records (42.7% of submitted filings).

Secondary reported categories include Electrical System (190) and Engine & Cooling (142).

Source: NHTSA Office of Defects Investigation (ODI)

Is the 2018 Jeep Cherokee a reliable vehicle?

AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 682 consumer defect complaints and 7 safety recall campaigns for the 2018 Jeep Cherokee.

Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.

Source: NHTSA ODI & Safety Recalls Databases

Are there crash, fire, or injury reports associated with the 2018 Jeep Cherokee?

Among consumer complaint records on file with NHTSA for the 2018 Jeep Cherokee, 11 filings cite a crash, 5 cite smoke or fire, and 3 report one or more injuries.

Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.

Source: NHTSA Office of Defects Investigation Consumer Logs

Has NHTSA formally investigated defects on the 2018 Jeep Cherokee?

NHTSA ODI records list 1 formal defect investigation involving the 2018 Jeep Cherokee (1 currently open).

Federal defect investigations are formal engineering evaluations opened when safety defect trends emerge, and do not by themselves establish a confirmed defect or mandatory recall.

Source: NHTSA Office of Defects Investigation Registry
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.