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Total NHTSA Complaints
480
Owner filings recorded
#1 Reported Problem
Electrical System
181 reports (37.7%)
Crash Incident Reports
11
Filings citing a crash
Fire & Injury Reports
12
7 fire • 5 injury filings
Defect Investigation Analysis

Executive Problem Findings

AutoUtility currently tracks 480 official NHTSA owner defect complaints for the 2020 Jeep Gladiator. Electrical System issues are the most frequently reported category, appearing in 181 complaints (37.7% of submitted records). Among these NHTSA complaint records, 11 filings cite a crash, 7 cite a fire, 5 report one or more injuries.

Methodology Notice: Consumer complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Filings are not normalized for sales volume or vehicle mileage and do not constitute an audited component failure rate.
Incident & Severity Profile
  • • Total Owner Reports: 480 complaints submitted under federal penalty.
  • • Primary Subsystem: Electrical System accounts for 37.7% of submissions (181 reports).
  • • Secondary Systems: Steering System (181), Powertrain & Transmission (53).
  • • Crash Incidents: 11 filings cite an impact or collision.
  • • Thermal Incidents: 7 filings cite smoke or fire.
  • • Reported Casualties: 5 injury filings • 0 fatality filings.
Category Distribution

Reported Defect Categories for 2020 Jeep Gladiator

Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records

Electrical System
181
37.7%
Steering System
181
37.7%
Powertrain & Transmission
53
11%
Engine & Cooling
42
8.8%
Suspension
32
6.7%
#1 37.7% SHARE

Electrical System

181 owner complaints submitted to NHTSA ODI for this subsystem.

🔥 2 Fire 🩹 1 Injury
⚠️ 1 Associated Recall Campaign
#2 37.7% SHARE

Steering System

181 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 2 Crash
#3 11% SHARE

Powertrain & Transmission

53 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 2 Crash 🔥 4 Fire 🩹 2 Injury
⚠️ 3 Associated Recall Campaigns
#4 8.8% SHARE

Engine & Cooling

42 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 1 Crash 🔥 2 Fire
Deterministic Text Analysis

Recurring Symptoms Identified in Owner Reports

Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis

Powertrain & Transmission 2.7%

Loss of Motive Power While Driving

13 complaint narratives describe this symptom.

NHTSA Narrative Match
Federal Oversight

Official NHTSA Defect Investigations (1)

Formal engineering analyses and preliminary evaluations opened by the NHTSA Office of Defects Investigation

ODI Action #PE25014 OPEN Preliminary Evaluation (PE)
Opened: 2025-10-23 • Active
Subject / Subsystem
Instrument Panel Cluster (IPC) Failure
Affected Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Recall Linkage
No direct recall linkage
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information.  ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving.  The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation.  Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk.  Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov
Consumer Filings

Recent NHTSA Owner Reports for 2020 Jeep Gladiator

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Electrical System ODI #11758007
Filed: 08/19/2026
Defect Report

"My 3.5 instrument intermittently goes out for days and will come back on and back off again. I took it to the nearest dealer but this did not sjow up on his scan but it out again. As you will see in the photo the vehicle is running but no display. Milage is a little over 69,000. Dealer informed me..."

Electrical System ODI #11752435
Filed: 07/23/2026
Defect Report

"The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument panel failed to display critical safety information as intended. No warning lights were illuminated. The vehicle was taken to a local Midas, where the battery was replaced; however, the..."

Electrical System ODI #11746011
Filed: 06/23/2026
Defect Report

"The instrument Custer went blank during a vacation trip, did not know how much fuel was in it. Took to dealer they tried to put in a new one and it was also faulty, been waiting 3 weeks and still no new part"

Air Bags & Restraints ODI #11744084
Filed: 06/15/2026
⚠️ Crash Cited 🩹 1 Injury

"I was rear ended while stopped and the seat belts didnt lock causing injury to my face from hitting the steering wheel."

Electrical System ODI #11743950
Filed: 06/14/2026
Defect Report

"The digital dash that displays the speed, shows fuel level and if 4x4 is active went blank, when I went to turn my vehicle on"

Multi-Year Trend

Complaint History for Jeep Gladiator

Reported defect complaint volume across sibling model years (2020–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2020 Jeep Gladiator Current Page 480 11 7 Current
2021 Jeep Gladiator 289 7 8 View 2021 Problems →
2022 Jeep Gladiator 115 4 8 View 2022 Problems →
2023 Jeep Gladiator 55 0 6 View 2023 Problems →
2024 Jeep Gladiator 23 0 2 View 2024 Problems →
2025 Jeep Gladiator 15 2 1 View 2025 Problems →
2026 Jeep Gladiator 0 0 2 View 2026 Problems →
Exhaustive System Audit

Detailed NHTSA Component Breakdown for 2020 Jeep Gladiator

Complete distribution of consumer defect reports across all 77 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Injury Entries Fatality Entries
Steering NHTSA category: STEERING 137 1 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 129 0 0 0 0
Powertrain NHTSA category: POWER TRAIN 31 1 2 0 0
Engine NHTSA category: ENGINE 23 0 1 0 0
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 18 0 0 0 0
STEERING,SUSPENSION 15 0 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 11 1 0 1 0
Suspension NHTSA category: SUSPENSION 8 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 5 3 0 0 0
Structure & Body NHTSA category: STRUCTURE 5 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 4 0 0 0 0
ELECTRICAL SYSTEM,ENGINE 3 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 3 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE 3 0 0 0 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 3 0 1 0 0
POWER TRAIN,ELECTRICAL SYSTEM 3 0 1 1 0
STEERING,ELECTRICAL SYSTEM,ENGINE 3 0 0 0 0
STEERING,POWER TRAIN,ELECTRICAL SYSTEM 3 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 2 0 1 0 0
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 2 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 2 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES 2 0 0 0 0
EXTERIOR LIGHTING 2 0 0 0 0
EXTERIOR LIGHTING,SERVICE BRAKES 2 1 0 2 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 2 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 2 1 0 1 0
STEERING,ELECTRICAL SYSTEM 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 2 0 0 0 0
STEERING,SUSPENSION,UNKNOWN OR OTHER 2 0 0 0 0
STEERING,SUSPENSION,WHEELS 2 0 0 0 0
UNKNOWN OR OTHER,ENGINE 2 0 0 0 0
Air Bags NHTSA category: AIR BAGS 1 1 0 0 0
Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION 1 0 0 0 0
ELECTRICAL SYSTEM,AIR BAGS,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,SEAT BELTS 1 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 1 0 0 0 0
ENGINE AND ENGINE COOLING,STRUCTURE 1 0 0 0 0
ENGINE,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER 1 0 0 0 0
POWER TRAIN,BACK OVER PREVENTION 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,BACK OVER PREVENTION 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
POWER TRAIN,ENGINE 1 0 0 0 0
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,STRUCTURE,ENGINE 1 0 1 0 0
POWER TRAIN,UNKNOWN OR OTHER 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES 1 1 0 1 0
SERVICE BRAKES, AIR 1 0 0 0 0
STEERING,AIR BAGS,VEHICLE SPEED CONTROL 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER 1 0 0 0 0
STEERING,ENGINE 1 0 0 0 0
STEERING,POWER TRAIN 1 0 0 0 0
STEERING,POWER TRAIN,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,SERVICE BRAKES,ENGINE 1 1 0 0 0
STEERING,STRUCTURE 1 0 0 0 0
STEERING,SUSPENSION,ELECTRICAL SYSTEM 1 0 0 0 0
STEERING,SUSPENSION,POWER TRAIN 1 0 0 0 0
STEERING,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,UNKNOWN OR OTHER,SERVICE BRAKES 1 0 0 0 0
STEERING,VISIBILITY/WIPER 1 0 0 0 0
STRUCTURE,UNKNOWN OR OTHER 1 0 0 0 0
STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
SUSPENSION,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
SUSPENSION,POWER TRAIN 1 0 0 0 0
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER 1 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES 1 0 0 0 0
UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 1 0 0 0 0
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
Search Intelligence

Quick Answers: Common Problems & Reliability Questions for the 2020 Jeep Gladiator

Direct, deterministic answers synthesized from verified United States government databases for the 2020 Jeep Gladiator

What are the most common reported problems with the 2020 Jeep Gladiator?

In official NHTSA consumer records, the most frequently cited issue area for the 2020 Jeep Gladiator is Electrical System, appearing in 181 records (37.7% of submitted filings).

Secondary reported categories include Steering System (181) and Powertrain & Transmission (53).

Source: NHTSA Office of Defects Investigation (ODI)

Is the 2020 Jeep Gladiator a reliable vehicle?

AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 480 consumer defect complaints and 7 safety recall campaigns for the 2020 Jeep Gladiator.

Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.

Source: NHTSA ODI & Safety Recalls Databases

Are there crash, fire, or injury reports associated with the 2020 Jeep Gladiator?

Among consumer complaint records on file with NHTSA for the 2020 Jeep Gladiator, 11 filings cite a crash, 7 cite smoke or fire, and 5 report one or more injuries.

Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.

Source: NHTSA Office of Defects Investigation Consumer Logs

Has NHTSA formally investigated defects on the 2020 Jeep Gladiator?

NHTSA ODI records list 1 formal defect investigation involving the 2020 Jeep Gladiator (1 currently open).

Federal defect investigations are formal engineering evaluations opened when safety defect trends emerge, and do not by themselves establish a confirmed defect or mandatory recall.

Source: NHTSA Office of Defects Investigation Registry
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.