2020 Mercedes-Benz C-Class Recalls, Safety Defects & Free Remedies

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Recall Campaigns

Federal recall campaigns

Urgent Safety Directives

Zero urgent stop-drive alerts

Affected Subsystems

Electrical System, Body & Structure

Authorized Remedy

100% Free

Mandated dealer repair by law

Federal Safety Campaign Analysis

Executive Recall Findings

The National Highway Traffic Safety Administration (NHTSA) lists 12 official safety recall campaigns for the 2020 Mercedes-Benz C-Class in AutoUtility's current federal dataset. The primary affected vehicle systems include Electrical System, Body & Structure, Fuel & Propulsion System. The 2020 Mercedes-Benz C-Class belongs to the 4th Generation (W205) platform.

VIN Specificity Notice: Safety recall campaigns apply to specific production date ranges and vehicle identification numbers (VINs). Check your 17-digit VIN at NHTSA.gov or with an authorized dealer to verify whether a safety repair is open.

Campaign Status & Legal Rights

• Federal Authority: Recalls administered under 49 U.S.C. Chapter 301.
• Free Dealer Remedy: Under federal law, safety defect repairs are performed free of charge by franchised dealers.
• Latest Campaign Filing: Recorded on December 15, 2023.

Federal Directives

Official NHTSA Recall Campaigns (12)

Complete safety campaign filings including defect descriptions, safety hazards, and free dealer remedies

NHTSA Campaign #23V854000 STRUCTURE:BODY:ROOF AND PILLARS

Filed: December 15, 2023

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Safety Risk / Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Authorized Free Dealer Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

NHTSA Campaign #22V365000 ELECTRICAL SYSTEM:SOFTWARE

Filed: May 20, 2022 OTA Update

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety Risk / Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Authorized Free Dealer Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

NHTSA Campaign #22V232000 BACK OVER PREVENTION:DISPLAY FUNCTION

Filed: April 8, 2022

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Risk / Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Authorized Free Dealer Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

NHTSA Campaign #21V961000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Filed: December 13, 2021

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

Safety Risk / Consequence

A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Authorized Free Dealer Remedy

Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

NHTSA Campaign #21V818000 SEATS

Filed: October 18, 2021

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.

Safety Risk / Consequence

Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.

Authorized Free Dealer Remedy

Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.

NHTSA Campaign #21V509000 EXTERIOR LIGHTING:HEADLIGHTS

Filed: July 2, 2021

What is defective?

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety Risk / Consequence

Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.

Authorized Free Dealer Remedy

Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA Campaign #21V197000 STRUCTURE:BODY:ROOF AND PILLARS

Filed: March 19, 2021

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Safety Risk / Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Authorized Free Dealer Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA Campaign #21V058000 ELECTRICAL SYSTEM:SOFTWARE

Filed: February 5, 2021 OTA Update

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety Risk / Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

NHTSA Campaign #21V032000 SEAT BELTS:FRONT:RETRACTOR

Filed: January 29, 2021

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety Risk / Consequence

If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.

NHTSA Campaign #20V395000 ELECTRICAL SYSTEM:SOFTWARE

Filed: July 6, 2020

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.

Safety Risk / Consequence

If the ESP does not react properly to a driving situation, it may increase the risk of a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.

NHTSA Campaign #20V364000 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Filed: June 22, 2020

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.

Safety Risk / Consequence

An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.

NHTSA Campaign #20V068000 COMMUNICATION

Filed: February 7, 2020

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.

Safety Risk / Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

Subsystem Scope

Vehicle Systems Involved in Recalls for 2020 Mercedes-Benz C-Class

Distribution of official safety recall campaigns across automotive subsystem domains

01 3 CAMPAIGNS

Electrical System

Safety campaign directives specifically targeting components within the Electrical System subsystem.

4 Consumer Complaints →

02 2 CAMPAIGNS

Body & Structure

Safety campaign directives specifically targeting components within the Body & Structure subsystem.

7 Consumer Complaints →

03 2 CAMPAIGNS

Fuel & Propulsion System

Safety campaign directives specifically targeting components within the Fuel & Propulsion System subsystem.

4 Consumer Complaints →

04 1 CAMPAIGN

Air Bags & Restraints

Safety campaign directives specifically targeting components within the Air Bags & Restraints subsystem.

3 Consumer Complaints →

05 1 CAMPAIGN

Driver Assistance & Safety Tech

Safety campaign directives specifically targeting components within the Driver Assistance & Safety Tech subsystem.

10 Consumer Complaints →

06 1 CAMPAIGN

Engine & Cooling

Safety campaign directives specifically targeting components within the Engine & Cooling subsystem.

7 Consumer Complaints →

07 1 CAMPAIGN

Exterior Lighting

Safety campaign directives specifically targeting components within the Exterior Lighting subsystem.

08 1 CAMPAIGN

Other / Miscellaneous

Safety campaign directives specifically targeting components within the Other / Miscellaneous subsystem.

4 Consumer Complaints →

09 1 CAMPAIGN

Seats & Interior

Safety campaign directives specifically targeting components within the Seats & Interior subsystem.

Fleet History

Recall History for Mercedes-Benz C-Class

Official safety recall campaign volume across sibling model years (2015–2026)

Model Year	NHTSA Recalls	NHTSA Complaints	Detailed Report
2015 Mercedes-Benz C-Class	14	441	View 2015 Recalls →
2016 Mercedes-Benz C-Class	14	315	View 2016 Recalls →
2017 Mercedes-Benz C-Class	17	253	View 2017 Recalls →
2018 Mercedes-Benz C-Class	19	0	View 2018 Recalls →
2019 Mercedes-Benz C-Class	16	75	View 2019 Recalls →
2020 Mercedes-Benz C-Class Current Page	12	46	Current
2021 Mercedes-Benz C-Class	7	16	View 2021 Recalls →
2022 Mercedes-Benz C-Class	9	26	View 2022 Recalls →
2023 Mercedes-Benz C-Class	10	25	View 2023 Recalls →
2024 Mercedes-Benz C-Class	3	15	View 2024 Recalls →
2025 Mercedes-Benz C-Class	2	4	View 2025 Recalls →
2026 Mercedes-Benz C-Class	1	0	View 2026 Recalls →

Consumer Checklist

VIN-Specific Recall Verification

How to confirm whether an individual vehicle requires an authorized safety repair

Safety recall campaigns apply to specific vehicle identification numbers (VINs) and manufacturing date ranges. To verify if your individual vehicle has an uncompleted safety recall:

Locate your 17-character VIN on the driver's side door jamb or dashboard.
Enter the VIN into the official NHTSA recall lookup at NHTSA.gov/recalls.
Contact any franchised Mercedes-Benz dealership to schedule a free remedy appointment.

Search Intelligence

Quick Answers: Safety Recalls & Federal Directives for the 2020 Mercedes-Benz C-Class

Direct, deterministic answers synthesized from verified United States government databases for the 2020 Mercedes-Benz C-Class

How many safety recalls are on file for the 2020 Mercedes-Benz C-Class?

The 2020 Mercedes-Benz C-Class is associated with 12 official NHTSA safety recall campaigns, affecting systems including Electrical System, Body & Structure, Fuel & Propulsion System.

A recall campaign listing indicates that a safety defect or noncompliance standard was determined for specific production runs of this vehicle model year.

Source: NHTSA Safety Recalls Database (49 U.S.C. 30118)

Are there urgent 'Do Not Drive' or 'Park Outside' directives for the 2020 Mercedes-Benz C-Class?

No official 'Do Not Drive' or 'Park Outside' safety advisories are associated with recall records for the 2020 Mercedes-Benz C-Class in AutoUtility's current dataset.

Urgent directives apply to critical safety risks; standard recall campaigns require timely inspection and remedy at an authorized dealer.

Source: NHTSA Safety Recalls Database

Are recall repairs free for the 2020 Mercedes-Benz C-Class?

If your individual vehicle is affected by an open safety recall, NHTSA advises owners to contact an authorized franchised dealership for the recall remedy at no charge.

Federal law (49 U.S.C. Chapter 301) requires manufacturers and franchised dealers to provide authorized safety recall repairs at no cost to the vehicle owner. Because campaigns apply to specific production runs and option packages, vehicle owners must verify their 17-character VIN at NHTSA.gov/recalls or through an authorized dealership to confirm individual applicability.

Source: National Traffic and Motor Vehicle Safety Act (49 U.S.C. Chapter 301)

Does a recall campaign apply to every 2020 Mercedes-Benz C-Class?

Not necessarily. Model-year recall campaigns typically apply to specific vehicle production date ranges, assembly plants, or optional equipment packages.

AutoUtility's model-year records describe campaign scope; owners must check their individual 17-digit VIN at NHTSA.gov/recalls or through an authorized dealership to confirm if an open recall applies to their specific vehicle.

Source: NHTSA VIN Lookup Service

Official US Government Data Provenance

Recall records published on this page are retrieved directly from the National Highway Traffic Safety Administration (NHTSA) Safety Recalls Database under 49 U.S.C. 30118.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.

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Executive Recall Findings

Official NHTSA Recall Campaigns (12)

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

What is defective?

Safety Risk / Consequence

Authorized Free Dealer Remedy

Vehicle Systems Involved in Recalls for 2020 Mercedes-Benz C-Class

Electrical System

Body & Structure

Fuel & Propulsion System

Air Bags & Restraints

Driver Assistance & Safety Tech

Engine & Cooling

Exterior Lighting

Other / Miscellaneous

Seats & Interior

Recall History for Mercedes-Benz C-Class

VIN-Specific Recall Verification

Related Official Reports for 2020 Mercedes-Benz C-Class

← 2020 Mercedes-Benz C-Class Overview

2020 Mercedes-Benz C-Class Owner Complaints (46) →

2020 Mercedes-Benz C-Class Safety & Crash Ratings →

2020 Mercedes-Benz C-Class MPG & Range →

Quick Answers: Safety Recalls & Federal Directives for the 2020 Mercedes-Benz C-Class

How many safety recalls are on file for the 2020 Mercedes-Benz C-Class?

Are there urgent 'Do Not Drive' or 'Park Outside' directives for the 2020 Mercedes-Benz C-Class?

Are recall repairs free for the 2020 Mercedes-Benz C-Class?

Does a recall campaign apply to every 2020 Mercedes-Benz C-Class?