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Recall Campaigns
7
Federal recall campaigns
Urgent Safety Directives
0
Zero urgent stop-drive alerts
Affected Subsystems
5
Electrical System, Seats & Interior
Authorized Remedy
100% Free
Mandated dealer repair by law
Federal Safety Campaign Analysis

Executive Recall Findings

The National Highway Traffic Safety Administration (NHTSA) lists 7 official safety recall campaigns for the 2021 Mercedes-Benz C-Class in AutoUtility's current federal dataset. The primary affected vehicle systems include Electrical System, Seats & Interior, Air Bags & Restraints. The 2021 Mercedes-Benz C-Class belongs to the 4th Generation (W205) platform.

VIN Specificity Notice: Safety recall campaigns apply to specific production date ranges and vehicle identification numbers (VINs). Check your 17-digit VIN at NHTSA.gov or with an authorized dealer to verify whether a safety repair is open.
Campaign Status & Legal Rights
  • • Federal Authority: Recalls administered under 49 U.S.C. Chapter 301.
  • • Free Dealer Remedy: Under federal law, safety defect repairs are performed free of charge by franchised dealers.
  • • Latest Campaign Filing: Recorded on June 26, 2023.
Federal Directives

Official NHTSA Recall Campaigns (7)

Complete safety campaign filings including defect descriptions, safety hazards, and free dealer remedies

NHTSA Campaign #23V445000 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Filed: June 26, 2023

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Safety Risk / Consequence

A loss of drive power can increase the risk of a crash.

Authorized Free Dealer Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V365000 ELECTRICAL SYSTEM:SOFTWARE
Filed: May 20, 2022 OTA Update

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety Risk / Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Authorized Free Dealer Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V232000 BACK OVER PREVENTION:DISPLAY FUNCTION
Filed: April 8, 2022

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Risk / Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Authorized Free Dealer Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #21V406000 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Filed: May 28, 2021

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

Safety Risk / Consequence

Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

Authorized Free Dealer Remedy

Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #21V230000 SEATS
Filed: April 1, 2021

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.

Safety Risk / Consequence

Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #21V058000 ELECTRICAL SYSTEM:SOFTWARE
Filed: February 5, 2021 OTA Update

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety Risk / Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #21V032000 SEAT BELTS:FRONT:RETRACTOR
Filed: January 29, 2021

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety Risk / Consequence

If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Subsystem Scope

Vehicle Systems Involved in Recalls for 2021 Mercedes-Benz C-Class

Distribution of official safety recall campaigns across automotive subsystem domains

01 2 CAMPAIGNS

Electrical System

Safety campaign directives specifically targeting components within the Electrical System subsystem.

1 Consumer Complaints →
02 2 CAMPAIGNS

Seats & Interior

Safety campaign directives specifically targeting components within the Seats & Interior subsystem.

03 1 CAMPAIGN

Air Bags & Restraints

Safety campaign directives specifically targeting components within the Air Bags & Restraints subsystem.

2 Consumer Complaints →
04 1 CAMPAIGN

Driver Assistance & Safety Tech

Safety campaign directives specifically targeting components within the Driver Assistance & Safety Tech subsystem.

1 Consumer Complaints →
05 1 CAMPAIGN

Fuel & Propulsion System

Safety campaign directives specifically targeting components within the Fuel & Propulsion System subsystem.

3 Consumer Complaints →
Fleet History

Recall History for Mercedes-Benz C-Class

Official safety recall campaign volume across sibling model years (2015–2026)

Model Year NHTSA Recalls NHTSA Complaints Detailed Report
2015 Mercedes-Benz C-Class 14 441 View 2015 Recalls →
2016 Mercedes-Benz C-Class 14 315 View 2016 Recalls →
2017 Mercedes-Benz C-Class 17 253 View 2017 Recalls →
2018 Mercedes-Benz C-Class 19 0 View 2018 Recalls →
2019 Mercedes-Benz C-Class 16 75 View 2019 Recalls →
2020 Mercedes-Benz C-Class 12 46 View 2020 Recalls →
2021 Mercedes-Benz C-Class Current Page 7 16 Current
2022 Mercedes-Benz C-Class 9 26 View 2022 Recalls →
2023 Mercedes-Benz C-Class 10 25 View 2023 Recalls →
2024 Mercedes-Benz C-Class 3 15 View 2024 Recalls →
2025 Mercedes-Benz C-Class 2 4 View 2025 Recalls →
2026 Mercedes-Benz C-Class 1 0 View 2026 Recalls →
Consumer Checklist

VIN-Specific Recall Verification

How to confirm whether an individual vehicle requires an authorized safety repair

Safety recall campaigns apply to specific vehicle identification numbers (VINs) and manufacturing date ranges. To verify if your individual vehicle has an uncompleted safety recall:

  • Locate your 17-character VIN on the driver's side door jamb or dashboard.
  • Enter the VIN into the official NHTSA recall lookup at NHTSA.gov/recalls.
  • Contact any franchised Mercedes-Benz dealership to schedule a free remedy appointment.
NHTSA Vehicle Safety Hotline: 1-888-327-4236 (TTY: 711)
Related Workstations

Related Official Reports for 2021 Mercedes-Benz C-Class

Explore owner problem reports and crash safety ratings for this model year

← 2021 Mercedes-Benz C-Class Overview

Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.

2021 Mercedes-Benz C-Class Owner Complaints (16) →

NHTSA defect complaints breakdown across all vehicle subsystems and recurring symptoms.

2021 Mercedes-Benz C-Class Safety & Crash Ratings →

NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover ratings.

2021 Mercedes-Benz C-Class MPG & Range →

EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Search Intelligence

Quick Answers: Safety Recalls & Federal Directives for the 2021 Mercedes-Benz C-Class

Direct, deterministic answers synthesized from verified United States government databases for the 2021 Mercedes-Benz C-Class

How many safety recalls are on file for the 2021 Mercedes-Benz C-Class?

The 2021 Mercedes-Benz C-Class is associated with 7 official NHTSA safety recall campaigns, affecting systems including Electrical System, Seats & Interior, Air Bags & Restraints.

A recall campaign listing indicates that a safety defect or noncompliance standard was determined for specific production runs of this vehicle model year.

Source: NHTSA Safety Recalls Database (49 U.S.C. 30118)

Are there urgent 'Do Not Drive' or 'Park Outside' directives for the 2021 Mercedes-Benz C-Class?

No official 'Do Not Drive' or 'Park Outside' safety advisories are associated with recall records for the 2021 Mercedes-Benz C-Class in AutoUtility's current dataset.

Urgent directives apply to critical safety risks; standard recall campaigns require timely inspection and remedy at an authorized dealer.

Source: NHTSA Safety Recalls Database

Are recall repairs free for the 2021 Mercedes-Benz C-Class?

If your individual vehicle is affected by an open safety recall, NHTSA advises owners to contact an authorized franchised dealership for the recall remedy at no charge.

Federal law (49 U.S.C. Chapter 301) requires manufacturers and franchised dealers to provide authorized safety recall repairs at no cost to the vehicle owner. Because campaigns apply to specific production runs and option packages, vehicle owners must verify their 17-character VIN at NHTSA.gov/recalls or through an authorized dealership to confirm individual applicability.

Source: National Traffic and Motor Vehicle Safety Act (49 U.S.C. Chapter 301)

Does a recall campaign apply to every 2021 Mercedes-Benz C-Class?

Not necessarily. Model-year recall campaigns typically apply to specific vehicle production date ranges, assembly plants, or optional equipment packages.

AutoUtility's model-year records describe campaign scope; owners must check their individual 17-digit VIN at NHTSA.gov/recalls or through an authorized dealership to confirm if an open recall applies to their specific vehicle.

Source: NHTSA VIN Lookup Service
Official US Government Data Provenance

Recall records published on this page are retrieved directly from the National Highway Traffic Safety Administration (NHTSA) Safety Recalls Database under 49 U.S.C. 30118.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.