AutoUtility currently tracks 25 official NHTSA owner defect complaints for the 2024 Mercedes-Benz E-Class. Electrical System issues are the most frequently reported category, appearing in 6 complaints (24% of submitted records). Among these NHTSA complaint records, 3 filings cite a crash. The 2024 Mercedes-Benz E-Class belongs to the 6th Generation (W214) platform.
Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records
6 owner complaints submitted to NHTSA ODI for this subsystem.
4 owner complaints submitted to NHTSA ODI for this subsystem.
2 owner complaints submitted to NHTSA ODI for this subsystem.
2 owner complaints submitted to NHTSA ODI for this subsystem.
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"The infotainment and vehicle information system randomly goes black, resets itself while driving. There are no error messages or warnings. The system reboots and the screens come back after about 10-20 seconds. There was a recall issued for this back in May of 2026 and I had Mercedes Benz of..."
"The lane-keeping assist function (In-Lane control, part of the driver-assistance suite) does not turn off when commanded. The driver selects the control to disengage, and the system remains active and continues to apply steering input. This is a recurring condition and it is getting more frequent...."
"My auto assist emergency braking function has triggered 3 times over the last few months with no other cars or hazzards near me. There was not warning. Each time it caused sudden unexpected severe jerking. More importantly, had there been a car behind me, it would have run into me and caused an..."
"The contact owns a 2024 Mercedes Benz E. The contact stated that while the vehicle was parked, and started, the instrument panel and infotainment screen became blank. No warning indicators or audible assistance and other vehicle assistance were not able to display due to the failure. The dealer was..."
"On a recent drive, my 2024 Mercedes-Benz E350 VIN: [XXX] suffered a catastrophic safety hazard involving a complete loss of drive power and sudden engine shutdown while operating at highway speeds. I had to navigate across active highway lanes with no engine propulsion to reach safety...."
Reported defect complaint volume across sibling model years (2015–2026)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Mercedes-Benz E-Class | 57 | 5 | 6 | View 2015 Problems → |
| 2016 Mercedes-Benz E-Class | 89 | 6 | 5 | View 2016 Problems → |
| 2017 Mercedes-Benz E-Class | 166 | 3 | 20 | View 2017 Problems → |
| 2018 Mercedes-Benz E-Class | 66 | 2 | 6 | View 2018 Problems → |
| 2019 Mercedes-Benz E-Class | 54 | 4 | 20 | View 2019 Problems → |
| 2020 Mercedes-Benz E-Class | 20 | 0 | 14 | View 2020 Problems → |
| 2021 Mercedes-Benz E-Class | 25 | 0 | 18 | View 2021 Problems → |
| 2022 Mercedes-Benz E-Class | 21 | 2 | 8 | View 2022 Problems → |
| 2023 Mercedes-Benz E-Class | 24 | 0 | 5 | View 2023 Problems → |
| 2024 Mercedes-Benz E-Class Current Page | 25 | 3 | 0 | Current |
| 2025 Mercedes-Benz E-Class | 2 | 0 | 2 | View 2025 Problems → |
| 2026 Mercedes-Benz E-Class | 0 | 0 | 0 | View 2026 Problems → |
Complete distribution of consumer defect reports across all 18 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Injury Entries | Fatality Entries |
|---|---|---|---|---|---|
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 5 | 0 | 0 | 0 | 0 |
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 3 | 2 | 0 | 0 | 0 |
| Wheels & Hubs NHTSA category: WHEELS | 2 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,ENGINE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | 1 | 1 | 0 | 0 | 0 |
| Engine NHTSA category: ENGINE | 1 | 0 | 0 | 0 | 0 |
| EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| Seats & Restraints NHTSA category: SEATS | 1 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM | 1 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| Suspension NHTSA category: SUSPENSION | 1 | 0 | 0 | 0 | 0 |
Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year
Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.
Official recall campaigns, safety defect descriptions, and manufacturer free remedy instructions.
NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover resistance ratings.
EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Direct, deterministic answers synthesized from verified United States government databases for the 2024 Mercedes-Benz E-Class
In official NHTSA consumer records, the most frequently cited issue area for the 2024 Mercedes-Benz E-Class is Electrical System, appearing in 6 records (24% of submitted filings).
Secondary reported categories include Driver Assistance & Safety Tech (4) and Steering System (2).
AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 25 consumer defect complaints and 0 safety recall campaigns for the 2024 Mercedes-Benz E-Class.
Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.
Among consumer complaint records on file with NHTSA for the 2024 Mercedes-Benz E-Class, 3 filings cite a crash, 0 cite smoke or fire, and 0 report one or more injuries.
Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.