AutoUtility currently tracks 25 official NHTSA owner defect complaints for the 2024 Mercedes-Benz E-Class. Electrical System issues are the most frequently reported category, appearing in 6 complaints (24% of submitted records). Among these NHTSA complaint records, 3 filings cite a crash. The 2024 Mercedes-Benz E-Class belongs to the 6th Generation (W214) platform.

Key Problem Findings
  • Total NHTSA Complaints: 25 reports
  • #1 Reported Problem Area: Electrical System (6 reports • 24% of submitted complaints)
  • Secondary Problem Areas: Driver Assistance & Safety Tech (4), Steering System (2)
  • Crash-Citing Complaints: 3 filings
  • Fire-Citing Complaints: 0 filings
  • Complaints Reporting Injuries / Fatalities: 0 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
25
Submitted to NHTSA ODI
Crash-Citing Complaints
3
Filings citing a collision
Fire-Citing Complaints
0
Filings citing smoke or fire
Complaints Reporting Injuries
0
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2024 Mercedes-Benz E-Class

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 24% of complaints

Electrical System

6 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#2 Problem Area 16% of complaints

Driver Assistance & Safety Tech

4 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#3 Problem Area 8% of complaints

Steering System

2 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#4 Problem Area 8% of complaints

Exterior Lighting

2 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#5 Problem Area 4% of complaints

Powertrain & Transmission

1 owner complaint submitted to NHTSA ODI
✓ 0 crashes or fires cited
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Recent NHTSA Owner Reports for 2024 Mercedes-Benz E-Class

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Other / Miscellaneous NHTSA ODI ID: #11752040
Filed: 07/22/2026

"The infotainment and vehicle information system randomly goes black, resets itself while driving. There are no error messages or warnings. The system reboots and the screens come back after about 10-20 seconds. There was a recall issued for this back in May of 2026 and I had Mercedes Benz of..."

Incident Date: 07/21/2026 • Raw NHTSA Component: UNKNOWN OR OTHER
Driver Assistance & Safety Tech NHTSA ODI ID: #11746468
Filed: 06/25/2026

"The lane-keeping assist function (In-Lane control, part of the driver-assistance suite) does not turn off when commanded. The driver selects the control to disengage, and the system remains active and continues to apply steering input. This is a recurring condition and it is getting more frequent...."

Incident Date: 06/25/2026 • Raw NHTSA Component: STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE
Driver Assistance & Safety Tech NHTSA ODI ID: #11742258
Filed: 06/05/2026

"My auto assist emergency braking function has triggered 3 times over the last few months with no other cars or hazzards near me. There was not warning. Each time it caused sudden unexpected severe jerking. More importantly, had there been a car behind me, it would have run into me and caused an..."

Incident Date: 05/05/2026 • Raw NHTSA Component: FORWARD COLLISION AVOIDANCE
Electrical System NHTSA ODI ID: #11741513
Filed: 06/02/2026

"The contact owns a 2024 Mercedes Benz E. The contact stated that while the vehicle was parked, and started, the instrument panel and infotainment screen became blank. No warning indicators or audible assistance and other vehicle assistance were not able to display due to the failure. The dealer was..."

Incident Date: 06/01/2026 • Raw NHTSA Component: ELECTRICAL SYSTEM
Powertrain & Transmission NHTSA ODI ID: #11739972
Filed: 05/26/2026

"On a recent drive, my 2024 Mercedes-Benz E350 VIN: [XXX] suffered a catastrophic safety hazard involving a complete loss of drive power and sudden engine shutdown while operating at highway speeds. I had to navigate across active highway lanes with no engine propulsion to reach safety...."

Incident Date: 05/04/2026 • Raw NHTSA Component: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Mercedes-Benz E-Class

Reported defect complaint volume across sibling model years (2015–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Mercedes-Benz E-Class 57 5 6 View 2015 Problems →
2016 Mercedes-Benz E-Class 89 6 5 View 2016 Problems →
2017 Mercedes-Benz E-Class 166 3 20 View 2017 Problems →
2018 Mercedes-Benz E-Class 66 2 6 View 2018 Problems →
2019 Mercedes-Benz E-Class 54 4 20 View 2019 Problems →
2020 Mercedes-Benz E-Class 20 0 14 View 2020 Problems →
2021 Mercedes-Benz E-Class 25 0 18 View 2021 Problems →
2022 Mercedes-Benz E-Class 21 2 8 View 2022 Problems →
2023 Mercedes-Benz E-Class 24 0 5 View 2023 Problems →
2024 Mercedes-Benz E-Class Current Page 25 3 0 Current
2025 Mercedes-Benz E-Class 2 0 2 View 2025 Problems →
2026 Mercedes-Benz E-Class 0 0 0 View 2026 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2024 Mercedes-Benz E-Class

Complete distribution of consumer defect reports across all 18 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 5 0 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 3 2 0 0 0
Wheels & Hubs NHTSA category: WHEELS 2 0 0 0 0
ELECTRICAL SYSTEM,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL 1 0 0 0 0
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES 1 1 0 0 0
Engine NHTSA category: ENGINE 1 0 0 0 0
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE 1 0 0 0 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 1 0 0 0 0
Seats & Restraints NHTSA category: SEATS 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE 1 0 0 0 0
Suspension NHTSA category: SUSPENSION 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (25). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.