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Recall Campaigns
12
Federal recall campaigns
Urgent Safety Directives
0
Zero urgent stop-drive alerts
Affected Subsystems
7
Electrical System, Other / Miscellaneous
Authorized Remedy
100% Free
Mandated dealer repair by law
Federal Safety Campaign Analysis

Executive Recall Findings

The National Highway Traffic Safety Administration (NHTSA) lists 12 official safety recall campaigns for the 2019 Mercedes-Benz Metris in AutoUtility's current federal dataset. The primary affected vehicle systems include Electrical System, Other / Miscellaneous, Brakes & Traction Control.

VIN Specificity Notice: Safety recall campaigns apply to specific production date ranges and vehicle identification numbers (VINs). Check your 17-digit VIN at NHTSA.gov or with an authorized dealer to verify whether a safety repair is open.
Campaign Status & Legal Rights
  • • Federal Authority: Recalls administered under 49 U.S.C. Chapter 301.
  • • Free Dealer Remedy: Under federal law, safety defect repairs are performed free of charge by franchised dealers.
  • • Latest Campaign Filing: Recorded on May 20, 2022.
Federal Directives

Official NHTSA Recall Campaigns (12)

Complete safety campaign filings including defect descriptions, safety hazards, and free dealer remedies

NHTSA Campaign #22V360000 ELECTRICAL SYSTEM:SOFTWARE
Filed: May 20, 2022 OTA Update

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety Risk / Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Authorized Free Dealer Remedy

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V134000 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Filed: March 8, 2022

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

Safety Risk / Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Authorized Free Dealer Remedy

Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V066000 SERVICE BRAKES, HYDRAULIC:FLUID
Filed: February 8, 2022

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

Safety Risk / Consequence

A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Authorized Free Dealer Remedy

Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #21V055000 ELECTRICAL SYSTEM:SOFTWARE
Filed: February 5, 2021

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety Risk / Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Authorized Free Dealer Remedy

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #20V729000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Filed: November 24, 2020

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.

Safety Risk / Consequence

The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.

Authorized Free Dealer Remedy

DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #20V340000 POWER TRAIN:DRIVELINE:DRIVESHAFT
Filed: June 9, 2020

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.

Safety Risk / Consequence

Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.

Authorized Free Dealer Remedy

DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #19V715000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Filed: October 8, 2019

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

Safety Risk / Consequence

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Authorized Free Dealer Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #19V693000 UNKNOWN OR OTHER
Filed: October 2, 2019

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Safety Risk / Consequence

Failure to identify loose safety related parts can increase the risk of crash and injury.

Authorized Free Dealer Remedy

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
NHTSA Campaign #19V666000 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Filed: September 18, 2019

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

Safety Risk / Consequence

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

Authorized Free Dealer Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #19V545000 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Filed: July 24, 2019

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.

Safety Risk / Consequence

The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.

Authorized Free Dealer Remedy

DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #19V489000 STEERING
Filed: June 25, 2019

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

Safety Risk / Consequence

An unexpected loss of power steering assist can increase the risk of crash.

Authorized Free Dealer Remedy

DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #19V222000 UNKNOWN OR OTHER
Filed: March 20, 2019

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Safety Risk / Consequence

Failure to identify loose safety related parts can increase the risk of crash and injury.

Authorized Free Dealer Remedy

DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Subsystem Scope

Vehicle Systems Involved in Recalls for 2019 Mercedes-Benz Metris

Distribution of official safety recall campaigns across automotive subsystem domains

01 3 CAMPAIGNS

Electrical System

Safety campaign directives specifically targeting components within the Electrical System subsystem.

02 3 CAMPAIGNS

Other / Miscellaneous

Safety campaign directives specifically targeting components within the Other / Miscellaneous subsystem.

03 2 CAMPAIGNS

Brakes & Traction Control

Safety campaign directives specifically targeting components within the Brakes & Traction Control subsystem.

04 1 CAMPAIGN

Fuel & Propulsion System

Safety campaign directives specifically targeting components within the Fuel & Propulsion System subsystem.

05 1 CAMPAIGN

Powertrain & Transmission

Safety campaign directives specifically targeting components within the Powertrain & Transmission subsystem.

06 1 CAMPAIGN

Seats & Interior

Safety campaign directives specifically targeting components within the Seats & Interior subsystem.

07 1 CAMPAIGN

Steering System

Safety campaign directives specifically targeting components within the Steering System subsystem.

Fleet History

Recall History for Mercedes-Benz Metris

Official safety recall campaign volume across sibling model years (2016–2023)

Model Year NHTSA Recalls NHTSA Complaints Detailed Report
2016 Mercedes-Benz Metris 13 126 View 2016 Recalls →
2017 Mercedes-Benz Metris 14 29 View 2017 Recalls →
2018 Mercedes-Benz Metris 10 28 View 2018 Recalls →
2019 Mercedes-Benz Metris Current Page 12 0 Current
2020 Mercedes-Benz Metris 8 0 View 2020 Recalls →
2021 Mercedes-Benz Metris 7 0 View 2021 Recalls →
2022 Mercedes-Benz Metris 5 0 View 2022 Recalls →
2023 Mercedes-Benz Metris 4 2 View 2023 Recalls →
Consumer Checklist

VIN-Specific Recall Verification

How to confirm whether an individual vehicle requires an authorized safety repair

Safety recall campaigns apply to specific vehicle identification numbers (VINs) and manufacturing date ranges. To verify if your individual vehicle has an uncompleted safety recall:

  • Locate your 17-character VIN on the driver's side door jamb or dashboard.
  • Enter the VIN into the official NHTSA recall lookup at NHTSA.gov/recalls.
  • Contact any franchised Mercedes-Benz dealership to schedule a free remedy appointment.
NHTSA Vehicle Safety Hotline: 1-888-327-4236 (TTY: 711)
Related Workstations

Related Official Reports for 2019 Mercedes-Benz Metris

Explore owner problem reports and crash safety ratings for this model year

← 2019 Mercedes-Benz Metris Overview

Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.

2019 Mercedes-Benz Metris Owner Complaints (0) →

NHTSA defect complaints breakdown across all vehicle subsystems and recurring symptoms.

2019 Mercedes-Benz Metris Safety & Crash Ratings →

NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover ratings.

2019 Mercedes-Benz Metris MPG & Range →

EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Search Intelligence

Quick Answers: Safety Recalls & Federal Directives for the 2019 Mercedes-Benz Metris

Direct, deterministic answers synthesized from verified United States government databases for the 2019 Mercedes-Benz Metris

How many safety recalls are on file for the 2019 Mercedes-Benz Metris?

The 2019 Mercedes-Benz Metris is associated with 12 official NHTSA safety recall campaigns, affecting systems including Electrical System, Other / Miscellaneous, Brakes & Traction Control.

A recall campaign listing indicates that a safety defect or noncompliance standard was determined for specific production runs of this vehicle model year.

Source: NHTSA Safety Recalls Database (49 U.S.C. 30118)

Are there urgent 'Do Not Drive' or 'Park Outside' directives for the 2019 Mercedes-Benz Metris?

No official 'Do Not Drive' or 'Park Outside' safety advisories are associated with recall records for the 2019 Mercedes-Benz Metris in AutoUtility's current dataset.

Urgent directives apply to critical safety risks; standard recall campaigns require timely inspection and remedy at an authorized dealer.

Source: NHTSA Safety Recalls Database

Are recall repairs free for the 2019 Mercedes-Benz Metris?

If your individual vehicle is affected by an open safety recall, NHTSA advises owners to contact an authorized franchised dealership for the recall remedy at no charge.

Federal law (49 U.S.C. Chapter 301) requires manufacturers and franchised dealers to provide authorized safety recall repairs at no cost to the vehicle owner. Because campaigns apply to specific production runs and option packages, vehicle owners must verify their 17-character VIN at NHTSA.gov/recalls or through an authorized dealership to confirm individual applicability.

Source: National Traffic and Motor Vehicle Safety Act (49 U.S.C. Chapter 301)

Does a recall campaign apply to every 2019 Mercedes-Benz Metris?

Not necessarily. Model-year recall campaigns typically apply to specific vehicle production date ranges, assembly plants, or optional equipment packages.

AutoUtility's model-year records describe campaign scope; owners must check their individual 17-digit VIN at NHTSA.gov/recalls or through an authorized dealership to confirm if an open recall applies to their specific vehicle.

Source: NHTSA VIN Lookup Service
Official US Government Data Provenance

Recall records published on this page are retrieved directly from the National Highway Traffic Safety Administration (NHTSA) Safety Recalls Database under 49 U.S.C. 30118.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.