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Recall Campaigns
7
Federal recall campaigns
Urgent Safety Directives
0
Zero urgent stop-drive alerts
Affected Subsystems
5
Electrical System, Fuel & Propulsion System
Authorized Remedy
100% Free
Mandated dealer repair by law
Federal Safety Campaign Analysis

Executive Recall Findings

The National Highway Traffic Safety Administration (NHTSA) lists 7 official safety recall campaigns for the 2021 Mercedes-Benz Metris in AutoUtility's current federal dataset. The primary affected vehicle systems include Electrical System, Fuel & Propulsion System, Air Bags & Restraints.

VIN Specificity Notice: Safety recall campaigns apply to specific production date ranges and vehicle identification numbers (VINs). Check your 17-digit VIN at NHTSA.gov or with an authorized dealer to verify whether a safety repair is open.
Campaign Status & Legal Rights
  • • Federal Authority: Recalls administered under 49 U.S.C. Chapter 301.
  • • Free Dealer Remedy: Under federal law, safety defect repairs are performed free of charge by franchised dealers.
  • • Latest Campaign Filing: Recorded on July 11, 2025.
Federal Directives

Official NHTSA Recall Campaigns (7)

Complete safety campaign filings including defect descriptions, safety hazards, and free dealer remedies

NHTSA Campaign #25V463000 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Filed: July 11, 2025

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety Risk / Consequence

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Authorized Free Dealer Remedy

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

NHTSA Campaign #23V444000 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Filed: June 26, 2023

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Safety Risk / Consequence

A loss of drive power can increase the risk of a crash.

Authorized Free Dealer Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V360000 ELECTRICAL SYSTEM:SOFTWARE
Filed: May 20, 2022 OTA Update

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety Risk / Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Authorized Free Dealer Remedy

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V134000 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Filed: March 8, 2022

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

Safety Risk / Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Authorized Free Dealer Remedy

Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V066000 SERVICE BRAKES, HYDRAULIC:FLUID
Filed: February 8, 2022

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

Safety Risk / Consequence

A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Authorized Free Dealer Remedy

Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #21V513000 SEAT BELTS:REAR/OTHER:RETRACTOR
Filed: July 7, 2021

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety Risk / Consequence

An unsecured child restraint system can increase the risk of injury during a crash.

Authorized Free Dealer Remedy

Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #21V106000 SEATS
Filed: February 23, 2021

What is defective?

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.

Safety Risk / Consequence

An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.

Authorized Free Dealer Remedy

DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Subsystem Scope

Vehicle Systems Involved in Recalls for 2021 Mercedes-Benz Metris

Distribution of official safety recall campaigns across automotive subsystem domains

01 2 CAMPAIGNS

Electrical System

Safety campaign directives specifically targeting components within the Electrical System subsystem.

02 2 CAMPAIGNS

Fuel & Propulsion System

Safety campaign directives specifically targeting components within the Fuel & Propulsion System subsystem.

03 1 CAMPAIGN

Air Bags & Restraints

Safety campaign directives specifically targeting components within the Air Bags & Restraints subsystem.

04 1 CAMPAIGN

Brakes & Traction Control

Safety campaign directives specifically targeting components within the Brakes & Traction Control subsystem.

05 1 CAMPAIGN

Seats & Interior

Safety campaign directives specifically targeting components within the Seats & Interior subsystem.

Fleet History

Recall History for Mercedes-Benz Metris

Official safety recall campaign volume across sibling model years (2016–2023)

Model Year NHTSA Recalls NHTSA Complaints Detailed Report
2016 Mercedes-Benz Metris 13 126 View 2016 Recalls →
2017 Mercedes-Benz Metris 14 29 View 2017 Recalls →
2018 Mercedes-Benz Metris 10 28 View 2018 Recalls →
2019 Mercedes-Benz Metris 12 0 View 2019 Recalls →
2020 Mercedes-Benz Metris 8 0 View 2020 Recalls →
2021 Mercedes-Benz Metris Current Page 7 0 Current
2022 Mercedes-Benz Metris 5 0 View 2022 Recalls →
2023 Mercedes-Benz Metris 4 2 View 2023 Recalls →
Consumer Checklist

VIN-Specific Recall Verification

How to confirm whether an individual vehicle requires an authorized safety repair

Safety recall campaigns apply to specific vehicle identification numbers (VINs) and manufacturing date ranges. To verify if your individual vehicle has an uncompleted safety recall:

  • Locate your 17-character VIN on the driver's side door jamb or dashboard.
  • Enter the VIN into the official NHTSA recall lookup at NHTSA.gov/recalls.
  • Contact any franchised Mercedes-Benz dealership to schedule a free remedy appointment.
NHTSA Vehicle Safety Hotline: 1-888-327-4236 (TTY: 711)
Related Workstations

Related Official Reports for 2021 Mercedes-Benz Metris

Explore owner problem reports and crash safety ratings for this model year

← 2021 Mercedes-Benz Metris Overview

Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.

2021 Mercedes-Benz Metris Owner Complaints (0) →

NHTSA defect complaints breakdown across all vehicle subsystems and recurring symptoms.

2021 Mercedes-Benz Metris Safety & Crash Ratings →

NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover ratings.

2021 Mercedes-Benz Metris MPG & Range →

EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Search Intelligence

Quick Answers: Safety Recalls & Federal Directives for the 2021 Mercedes-Benz Metris

Direct, deterministic answers synthesized from verified United States government databases for the 2021 Mercedes-Benz Metris

How many safety recalls are on file for the 2021 Mercedes-Benz Metris?

The 2021 Mercedes-Benz Metris is associated with 7 official NHTSA safety recall campaigns, affecting systems including Electrical System, Fuel & Propulsion System, Air Bags & Restraints.

A recall campaign listing indicates that a safety defect or noncompliance standard was determined for specific production runs of this vehicle model year.

Source: NHTSA Safety Recalls Database (49 U.S.C. 30118)

Are there urgent 'Do Not Drive' or 'Park Outside' directives for the 2021 Mercedes-Benz Metris?

No official 'Do Not Drive' or 'Park Outside' safety advisories are associated with recall records for the 2021 Mercedes-Benz Metris in AutoUtility's current dataset.

Urgent directives apply to critical safety risks; standard recall campaigns require timely inspection and remedy at an authorized dealer.

Source: NHTSA Safety Recalls Database

Are recall repairs free for the 2021 Mercedes-Benz Metris?

If your individual vehicle is affected by an open safety recall, NHTSA advises owners to contact an authorized franchised dealership for the recall remedy at no charge.

Federal law (49 U.S.C. Chapter 301) requires manufacturers and franchised dealers to provide authorized safety recall repairs at no cost to the vehicle owner. Because campaigns apply to specific production runs and option packages, vehicle owners must verify their 17-character VIN at NHTSA.gov/recalls or through an authorized dealership to confirm individual applicability.

Source: National Traffic and Motor Vehicle Safety Act (49 U.S.C. Chapter 301)

Does a recall campaign apply to every 2021 Mercedes-Benz Metris?

Not necessarily. Model-year recall campaigns typically apply to specific vehicle production date ranges, assembly plants, or optional equipment packages.

AutoUtility's model-year records describe campaign scope; owners must check their individual 17-digit VIN at NHTSA.gov/recalls or through an authorized dealership to confirm if an open recall applies to their specific vehicle.

Source: NHTSA VIN Lookup Service
Official US Government Data Provenance

Recall records published on this page are retrieved directly from the National Highway Traffic Safety Administration (NHTSA) Safety Recalls Database under 49 U.S.C. 30118.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.