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Recall Campaigns
11
Federal recall campaigns
Urgent Safety Directives
1
Do Not Drive / Park Outside
Affected Subsystems
7
Air Bags & Restraints, Steering System
Authorized Remedy
100% Free
Mandated dealer repair by law
Federal Safety Campaign Analysis

Executive Recall Findings

The National Highway Traffic Safety Administration (NHTSA) lists 11 official safety recall campaigns for the 2020 Volkswagen Atlas Cross Sport in AutoUtility's current federal dataset. The primary affected vehicle systems include Air Bags & Restraints, Steering System, Visibility, Wipers & Glass. NHTSA records include 1 campaign carrying an official Do Not Drive safety advisory.

VIN Specificity Notice: Safety recall campaigns apply to specific production date ranges and vehicle identification numbers (VINs). Check your 17-digit VIN at NHTSA.gov or with an authorized dealer to verify whether a safety repair is open.
Campaign Status & Legal Rights
  • • Federal Authority: Recalls administered under 49 U.S.C. Chapter 301.
  • • Free Dealer Remedy: Under federal law, safety defect repairs are performed free of charge by franchised dealers.
  • • High-Priority Warnings: 1 campaign(s) include urgent Do Not Drive or Park Outside instructions.
  • • Latest Campaign Filing: Recorded on June 20, 2024.
Federal Directives

Official NHTSA Recall Campaigns (11)

Complete safety campaign filings including defect descriptions, safety hazards, and free dealer remedies

🛑 DO NOT DRIVE ADVISORY — Cease operating vehicle until authorized remedy is completed.
NHTSA Campaign #20V712000 STEERING
Filed: November 17, 2020

What is defective?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Safety Risk / Consequence

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

Authorized Free Dealer Remedy

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #24V464000 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Filed: June 20, 2024

What is defective?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Safety Risk / Consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Authorized Free Dealer Remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #23V215000 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Filed: March 29, 2023

What is defective?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Safety Risk / Consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Authorized Free Dealer Remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V815000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Filed: October 31, 2022

What is defective?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Safety Risk / Consequence

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Authorized Free Dealer Remedy

Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #22V152000 AIR BAGS:SIDE/WINDOW
Filed: March 28, 2022

What is defective?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

Safety Risk / Consequence

A delayed air bag deployment can increase the risk of injury.

Authorized Free Dealer Remedy

Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V086000 EQUIPMENT:OTHER:LABELS
Filed: February 16, 2022

What is defective?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Safety Risk / Consequence

Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

Authorized Free Dealer Remedy

Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #21V892000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Filed: November 17, 2021

What is defective?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

Safety Risk / Consequence

A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.

Authorized Free Dealer Remedy

Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #21V026000 STEERING
Filed: January 27, 2021

What is defective?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.

Safety Risk / Consequence

A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.

Authorized Free Dealer Remedy

Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #20V702000 TIRES:SIDEWALL
Filed: November 13, 2020

What is defective?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.

Safety Risk / Consequence

Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.

Authorized Free Dealer Remedy

Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #20V504000 EXTERIOR LIGHTING:HEADLIGHTS
Filed: August 26, 2020

What is defective?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety Risk / Consequence

A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.

Authorized Free Dealer Remedy

Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #20V505000 SEATS
Filed: August 26, 2020

What is defective?

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Safety Risk / Consequence

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Authorized Free Dealer Remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Subsystem Scope

Vehicle Systems Involved in Recalls for 2020 Volkswagen Atlas Cross Sport

Distribution of official safety recall campaigns across automotive subsystem domains

01 3 CAMPAIGNS

Air Bags & Restraints

Safety campaign directives specifically targeting components within the Air Bags & Restraints subsystem.

22 Consumer Complaints →
02 2 CAMPAIGNS

Steering System

Safety campaign directives specifically targeting components within the Steering System subsystem.

7 Consumer Complaints →
03 2 CAMPAIGNS

Visibility, Wipers & Glass

Safety campaign directives specifically targeting components within the Visibility, Wipers & Glass subsystem.

1 Consumer Complaints →
04 2 CAMPAIGNS

Wheels & Tires

Safety campaign directives specifically targeting components within the Wheels & Tires subsystem.

3 Consumer Complaints →
05 1 CAMPAIGN

Exterior Lighting

Safety campaign directives specifically targeting components within the Exterior Lighting subsystem.

5 Consumer Complaints →
06 1 CAMPAIGN

Other / Miscellaneous

Safety campaign directives specifically targeting components within the Other / Miscellaneous subsystem.

12 Consumer Complaints →
07 1 CAMPAIGN

Seats & Interior

Safety campaign directives specifically targeting components within the Seats & Interior subsystem.

Fleet History

Recall History for Volkswagen Atlas Cross Sport

Official safety recall campaign volume across sibling model years (2020–2026)

Model Year NHTSA Recalls NHTSA Complaints Detailed Report
2020 Volkswagen Atlas Cross Sport Current Page 11 102 Current
2021 Volkswagen Atlas Cross Sport 14 163 View 2021 Recalls →
2022 Volkswagen Atlas Cross Sport 7 70 View 2022 Recalls →
2023 Volkswagen Atlas Cross Sport 6 18 View 2023 Recalls →
2024 Volkswagen Atlas Cross Sport 8 92 View 2024 Recalls →
2025 Volkswagen Atlas Cross Sport 5 17 View 2025 Recalls →
2026 Volkswagen Atlas Cross Sport 2 0 View 2026 Recalls →
Consumer Checklist

VIN-Specific Recall Verification

How to confirm whether an individual vehicle requires an authorized safety repair

Safety recall campaigns apply to specific vehicle identification numbers (VINs) and manufacturing date ranges. To verify if your individual vehicle has an uncompleted safety recall:

  • Locate your 17-character VIN on the driver's side door jamb or dashboard.
  • Enter the VIN into the official NHTSA recall lookup at NHTSA.gov/recalls.
  • Contact any franchised Volkswagen dealership to schedule a free remedy appointment.
NHTSA Vehicle Safety Hotline: 1-888-327-4236 (TTY: 711)
Related Workstations

Related Official Reports for 2020 Volkswagen Atlas Cross Sport

Explore owner problem reports and crash safety ratings for this model year

← 2020 Volkswagen Atlas Cross Sport Overview

Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.

2020 Volkswagen Atlas Cross Sport Owner Complaints (102) →

NHTSA defect complaints breakdown across all vehicle subsystems and recurring symptoms.

2020 Volkswagen Atlas Cross Sport Safety & Crash Ratings →

NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover ratings.

2020 Volkswagen Atlas Cross Sport MPG & Range →

EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Search Intelligence

Quick Answers: Safety Recalls & Federal Directives for the 2020 Volkswagen Atlas Cross Sport

Direct, deterministic answers synthesized from verified United States government databases for the 2020 Volkswagen Atlas Cross Sport

How many safety recalls are on file for the 2020 Volkswagen Atlas Cross Sport?

The 2020 Volkswagen Atlas Cross Sport is associated with 11 official NHTSA safety recall campaigns, affecting systems including Air Bags & Restraints, Steering System, Visibility, Wipers & Glass.

A recall campaign listing indicates that a safety defect or noncompliance standard was determined for specific production runs of this vehicle model year.

Source: NHTSA Safety Recalls Database (49 U.S.C. 30118)

Are there urgent 'Do Not Drive' or 'Park Outside' warnings for the 2020 Volkswagen Atlas Cross Sport?

Yes. Federal recall records for the 2020 Volkswagen Atlas Cross Sport include 1 campaign with high-priority safety directives including a Do Not Drive advisory.

Urgent directives are issued when an unreasonable risk of severe injury or fire exists prior to authorized dealer repair.

Source: NHTSA Safety Recalls Database

Are recall repairs free for the 2020 Volkswagen Atlas Cross Sport?

If your individual vehicle is affected by an open safety recall, NHTSA advises owners to contact an authorized franchised dealership for the recall remedy at no charge.

Federal law (49 U.S.C. Chapter 301) requires manufacturers and franchised dealers to provide authorized safety recall repairs at no cost to the vehicle owner. Because campaigns apply to specific production runs and option packages, vehicle owners must verify their 17-character VIN at NHTSA.gov/recalls or through an authorized dealership to confirm individual applicability.

Source: National Traffic and Motor Vehicle Safety Act (49 U.S.C. Chapter 301)

Does a recall campaign apply to every 2020 Volkswagen Atlas Cross Sport?

Not necessarily. Model-year recall campaigns typically apply to specific vehicle production date ranges, assembly plants, or optional equipment packages.

AutoUtility's model-year records describe campaign scope; owners must check their individual 17-digit VIN at NHTSA.gov/recalls or through an authorized dealership to confirm if an open recall applies to their specific vehicle.

Source: NHTSA VIN Lookup Service
Official US Government Data Provenance

Recall records published on this page are retrieved directly from the National Highway Traffic Safety Administration (NHTSA) Safety Recalls Database under 49 U.S.C. 30118.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.