The 2020 Volvo XC60 is associated with 22 official NHTSA owner defect complaints and 6 safety recall campaigns in the federal safety database. The most frequently reported component area is Electrical System, accounting for 3 reports (14% of total complaints). EPA testing covers 4 certified vehicle configurations spanning 2L 4-Cyl plug-in hybrid and 2l 4-cyl configurations. Gasoline and hybrid variants deliver 23 to 24 MPG combined. Plug-in hybrid variants are rated up to 57 MPGe (27 MPG on gasoline) with up to 19 miles of electric driving range. Detailed NHTSA crash-test ratings are not available in the current AutoUtility dataset for this model year.
Key Data Findings
- • NHTSA Owner Complaints: 22 reports
- • Safety Recall Campaigns: 6 campaigns
- • Top Reported Defect Area: Electrical System (3 / 14%)
- • Safety Incident Signals: 0 crash / 0 fire / 2 injury reports
- • NHTSA Overall Safety Rating: Not rated by NHTSA
- • EPA Efficiency: 23–24 MPG (4 variants • PHEV up to 57 MPGe)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
| Variant | Engine | Drivetrain | Transmission | City | Highway | Combined | EV Range | Est. Annual Fuel Cost |
| XC60 AWD PHEV Plug-in Hybrid | 2L 4-Cyl | All-Wheel Drive | Automatic (S8) | 56 MPGe (26 MPG) | 57 MPGe (28 MPG) | 57 MPGe (27 MPG) | 19 mi EV (520 mi total) | $2,800 / yr |
| XC60 FWD | 2L 4-Cyl | Front-Wheel Drive | Automatic (S8) | 22 MPG | 29 MPG | 24 MPG | — | $3,150 / yr |
| XC60 AWD | 2L 4-Cyl | All-Wheel Drive | Automatic (S8) | 20 MPG | 27 MPG | 23 MPG | — | $3,300 / yr |
| XC60 AWD | 2L 4-Cyl | All-Wheel Drive | Automatic (S8) | 20 MPG | 27 MPG | 23 MPG | — | $3,300 / yr |
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.
NHTSA 5-Star NCAP laboratory crash evaluations are not currently on file for the 2020 Volvo XC60.
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Not Specified and Lane Departure Warning (LDW) is documented as Not Specified in official NHTSA records for tested 2020 Volvo XC60 models.
View complete 2020 Volvo XC60 crash test & safety breakdown →
Top Reported Problem Categories
Ranked by total consumer complaint submissions recorded by NHTSA
Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.
View all 2020 Volvo XC60 problems & component breakdown (15 categories) →
Affected Component: ELECTRICAL SYSTEM:SOFTWARE
Defect Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Free Manufacturer Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Affected Component: STEERING
Defect Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Free Manufacturer Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Affected Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Defect Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Free Manufacturer Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
View all 2020 Volvo XC60 recalls & campaign history (6 campaigns) →